Rm200 Privacy Policy — Your Data, Our Responsibility
Rm200 places the highest priority on protecting the personal data of every Malaysian user. This policy explains how we collect, use, and safeguard your information in a transparent and responsible manner.
Effective date: 1 January 2026. Please check this page periodically for any updates.
What Information Do We Collect?
When you register and use the rm200 platform, we collect various types of information to ensure the service runs smoothly, securely, and in line with the needs of Malaysian users.
Account Information
Including your full name, date of birth, identification number, email address, phone number, and password provided during registration. This information is used to verify your identity and secure your account.
Payment Information
We record all deposit and withdrawal transaction details in Malaysian Ringgit (RM / MYR), including local payment methods used such as bank transfers and DuitNow. We do not store full credit card details on our servers.
Device & Browser Information
We collect technical information such as device type, operating system, browser version, IP address, and language settings. This data helps us optimise the platform's display for Android and iOS devices.
Usage Data & Cookies
We record your interactions with the platform, including pages visited, session duration, and game preferences. Cookies are used to maintain login sessions, save language preferences, and enhance the overall user experience.
How Is Your Data Used?
Rm200 uses the information collected solely for the following purposes:
- Verifying user identity and fulfilling KYC (Know Your Customer) requirements as mandated by Malaysian law.
- Processing MYR deposits and withdrawals accurately and securely.
- Providing responsive and relevant customer support tailored to your needs.
- Sending account-related notifications, transaction updates, and important security alerts.
- Detecting and preventing fraudulent activity, multi-account use, or platform abuse.
- Continuously improving platform features, user interface, and mobile experience.
- Comply with legal obligations and regulations applicable in Malaysia.
Rm200 does not use your data for third-party advertising purposes without your explicit consent.
How Is Your Data Stored and Protected?
All personal data collected by rm200 is stored on servers secured with industry-standard SSL/TLS encryption. Access to users' personal data is restricted to authorised rm200 personnel only and is subject to strict security controls.
We retain your data for as long as your account remains active or as long as necessary to fulfil our legal obligations. Following account closure, data will be deleted or anonymised in accordance with our data retention policy within the period prescribed by law.
While we take reasonable precautions, no data storage system can be guaranteed 100% secure. Users are also encouraged to use strong passwords and to keep their login credentials confidential.
Is Your Information Shared with Third Parties?
Rm200 does not sell, rent, or disclose users' personal data to any third party for commercial purposes. However, there are limited circumstances where data sharing may occur:
- Payment Processors: Required transaction details are shared with approved local payment processors to enable deposits and withdrawals in MYR to be processed securely.
- Legal Compliance: rm200 will disclose information to legitimate authorities in Malaysia where required by law, court order, or official investigation.
- Technical Service Providers: Cloud infrastructure providers and technical service partners that help operate the platform may access data in a strictly limited capacity, subject to rigorous confidentiality agreements.
All third parties involved are required to uphold data protection standards equivalent to those practised by rm200.
Your Rights as an rm200 User
As a registered rm200 user, you have the following rights regarding your personal data:
You may request a copy of the personal data we hold about you at any time.
If your information is inaccurate or incomplete, you have the right to request an immediate correction.
You may request deletion of your data upon account closure, subject to applicable legal requirements.
To exercise any of these rights, please contact the rm200 support team via email: [email protected]. Requests will be processed within 14 business days.
Policy Updates & How to Contact Us
Privacy Policy Updates
Rm200 reserves the right to update this Privacy Policy from time to time in response to changes in law, technology, or business practices. Any changes will be published on this page along with a new effective date. We encourage users to review this page periodically.
Continued use of the rm200 platform after any changes are published will be considered acceptance of the updated Privacy Policy.
Contact Us
If you have any questions, concerns, or wish to exercise your rights regarding your personal data, please contact our team:
- Privacy Email: [email protected]
- General Support Email: [email protected]
- Response Time: Within 14 business days for privacy enquiries
You may also visit our FAQ us or Terms & Conditions for more information on using the rm200 platform.